Shipping policy

 

Techable.com Shipping Policy

Fast, Reliable, and Convenient Shipping Options

At Techable.com, we understand how important it is to receive your purchases quickly and safely. That's why we offer a range of shipping options to meet your needs.

1. Shipping Providers

  • FedEx: Known for their reliability and extensive network.
  • UPS: Renowned for fast and efficient delivery services.

2. Shipping Options

  • Orders processed within 48 business hours of purchase. Occasionally, there may be a delay in processing an order. In this event, we will reach out to your verified email. This ensures that your order is on its way to you as soon as possible.

Ground Shipping

  • Cost: Affordable rates for budget-friendly delivery.
  • Delivery Time: Typically 2-5 business days, depending on your location.
  • Tracking: Full tracking capability so you can monitor your package's journey.

Express Shipping

  • Cost: Premium rates for the fastest delivery.
  • Delivery Time: Expedited delivery, usually within 1-2 business days.
  • Tracking: Enhanced tracking features for real-time updates on your shipment.

3. Order Processing

  • Orders are processed Monday through Friday, excluding public holidays.
  • Orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Your Order

  • Once your order has been shipped, you will receive an email with your tracking number.
  • You can track your package on the carrier's website using the provided tracking number.

5. Shipping Restrictions

  • Orders placed outside of the Untied States are responsible for all shipping and customs fees associated with an order. 
  • Certain products may have shipping restrictions due to size or legal constraints.

6. Lost or Damaged Shipments

  • In the rare event that your package is lost or damaged, please contact our customer service immediately.
  • We will work with the carrier to resolve the issue promptly and ensure your satisfaction.

7. Changes and Cancellations

  • If you need to change or cancel your order, please contact us as soon as possible. We cannot modify orders once they have shipped.

8. Contact Us

For any questions or concerns regarding your order or shipping options, please contact our customer support team. We are here to ensure a smooth and satisfying shopping experience.